Privacy Policy

"Total Maintenance collects information to provide our services, improve customer experience, market products and service and operate our business effectively. We collect information in the following ways. We collect personal information that you voluntarily submit when you request a service or schedule an appointment, contact us by phone, email, our website, or social media. Fill out forms, surveys, or customer service inquiries. Total Maintenance will not share your personal information with third parties for marketing or promotional purposes. Text STOP to unsubscribe at any time and no further messages will be sent."

"Total Maintenance will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent."

By using Total Maintenance services, you agree to the following:

• Service availability, pricing, and scheduling are subject to change.
• Estimates are not final and may adjust based on actual service needs.
• Payment is due at the time of service unless otherwise agreed.
• Cancellations or no-shows may result in a fee.
• Total Maintenance is not liable for indirect or incidental damages.
• Use of our website and services is subject to our Privacy Policy.

If you have questions, please contact us at (504) 671-0004